











Why didn't I receive draw chances after inviting friends?
Why didn't I receive the 20 Points + 30 O-Coins?
I have made a reservation, but why is there no reserved product in my shopping cart?
I. How to Participate:
Just log in to your Olight account to join the reservation event. If you don't have an account, you can register to participate.
II. How to Reserve:
1. The reservation period is from 10 PM on 9/05/2026 EDT, and the end time is to be determined.
2. Click "Reserve Now" and fill in the relevant information to complete your reservation. Upon successful reservation, the debut gift will be automatically added to your shopping cart. You will receive the debut gift when you purchase any model of this new product. The specific arrival time is to be determined; please stay tuned.
3. The debut exclusive gift is limited to 1 per person while supplies last. This gift is bound to the reservation event order for this product series. Canceling the order for this series will invalidate the gift, and the gift cannot be kept or exchanged separately.
III. How to Play Lucky Wheel:
1. Every participant has a chance to win in this lucky draw. You will receive 1 draw chance for a successful reservation, 1 draw chance for your first share, and 1 additional draw chance for every 3 friends you successfully invite to make a reservation. Prizes are valued up to $309.95; please refer to the event page for specific prize details. To enter the lucky draw, go to the "Lucky Wheel" section on the event page and click "Draw Now".
2. Please note that all draw entries will end when the reservation event ends. Generally, raffle prizes can be claimed after 8:00 PM on 9/21/2026 EDT. Gold and above VIPs may claim at their membership tier's designated access time. All prizes remain available until the "Black Friday" event concludes.
IV. Share Rewards:
Each successful share earns 20 Points and 30 O-Coins, up to 10 reward claims.
V. Terms:
1. Final Interpretation & Contact Information: Olight reserves the right of final interpretation of this event. If you have any questions, please contact us at cs.ca@olight.com.
2. Disqualification & Misconduct: Olight reserves the right to disqualify any participants involved in fraudulent or malicious activities, including but not limited to subscription fraud, order fraud, or identity error. Olight may also modify or waive event terms, terminate transactions, and recover losses.
